Shipping Policy

 Delivery 

  1. Delivery takes place at the address specified by the customer when placing the order.  
  2. The customer guarantees the accuracy, completeness and reliability of the information provided to AfterSurgery. 
  3. Orders placed on a working day for placed and confirmed before 2:00 PM, will be processed and shipped on the same day and can be delivered in the Netherlands the next working day.  
  4. Orders placed on a working day don't placed and confirmed before 2:00 PM, will be processed and shipped the next working day and can be delivered in the Netherlands the following working day. 
  5. A shipment of stock products is handled by PostNL with track & trace. The customer must sign for receipt. 
  6. A shipment of supplier products will be handled by the courier or postal service selected by the supplier and under the terms and conditions agreed by the supplier with that service. 
  7. If delivery is delayed, AfterSurgery will send the customer a notification by e-mail within the agreed delivery period. 
  8. If the product is no longer available or is only partially available, AfterSurgery will inform the customer as soon as possible and AfterSurgery will offer the customer - if possible - a replacement or alternative product. 
  9. In the latter case, the customer has the right to terminate the agreement (in whole or in part) without costs, after which the purchase price (in whole or in part), including shipping costs, will be refunded to the customer within 14 days. 
  10. The risk of damage and/or loss of the products rests with AfterSurgery until the moment of delivery, unless expressly agreed otherwise.